What if my order arrives damaged?
Gabriel B2020-02-12T19:17:00-05:00Please make sure to inspect the contents of the package upon receipt. All shipping related damages [...]
What file format should I use to submit artwork / Logo for engraving?
Gabriel B2017-02-21T18:39:33-05:00For best results we recommend submitting logos/artwork in an editable vector format (.pdf .ai .svg .cdr [...]
Production Turnaround
Gabriel B2017-02-21T18:32:59-05:00roduction turnaround is generally 2 to 4 business days from from the time approval is [...]
Terms of Service & Satisfaction Guarantee
Gabriel B2020-05-20T10:59:11-04:00We go to great lengths to ensure that your engraved product comes out looking the [...]
What is your return policy?
Gabriel B2017-02-21T18:16:45-05:00We accept returns for unused blank (unengraved) items with original packaging for 15 days from [...]
What shipping options are available?
Gabriel B2017-02-21T18:33:25-05:00DOMESTIC SHIPMENTS - Our standard shipping method is FedEx Ground service, however express FedEx Express Saver, [...]